BT respond once more

A fairly uninformative update, however nice to see that this is being dealt with properly.

Subject: FW: ****** ************* *** – Reference **/********/**
Date: Fri, 5 Feb 2010 15:32:11 -0000
From: Sandra Toal
To: Phil Bayfield

Dear Mr Bayfield,

I am just sending you an email to confirm I am still investigating your complaint and will be in touch with you as soon as I can with my findings.


Sandra Toal
BT Business Executive Level Complaints


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